Established in 2019
In 2019, our musical journey was set in motion in Melbourne by a group of passionate individuals who understood the joy and transformative power of music. This spark ignited the creation of Piano Outlet, a beacon for premium quality and affordable pianos.
We initiated our operations as a dedicated piano warehouse, an homage to our undiluted focus on pianos. Our customers, a diverse array of students, fueled our growth and affirmed our commitment to making top-quality, reasonably priced pianos accessible. This led to the expansion of our operations to Sydney and Brisbane in 2022, where we set up state-of-the-art warehouses to cater to our growing customer base.
Over the years, Piano Outlet has evolved, remaining steadfast to our original vision, while continuously broadening our horizons. We take immense pride in our specialty as a professional piano retailer, offering a unique shopping environment that combines quality, affordability, and excellent customer service.
Recognizing the need for dedicated showrooms that would allow our customers to experience our products firsthand, we launched expansive showrooms in each of our locations. These spaces are specifically designed to ensure a comfortable, immersive piano selection experience for our customers.
In 2023, we took a bold step to further cater to our customers’ needs, enhancing our service offering with a comprehensive 10-year warranty on all our pianos. This industry-leading warranty program, coupled with our commitment to rapid after-sales service, underscores our dedication to our customers’ satisfaction.
Every Piano Outlet location is housed in a standalone commercial building, complete with ample parking space for the convenience of our customers. We welcome all music lovers, students, and professionals to visit our stores, explore our world-class selection of Japanese-made pianos, and experience our commitment to impeccable customer service.
Piano Outlet is more than just a piano retailer; it’s a community dedicated to fostering a deeper appreciation for music through quality and affordable pianos. Join us as we continue to strike the perfect chord in the hearts of music enthusiasts everywhere. Welcome to the Piano Outlet family – the stage is set for beautiful music.a
We look forward to your business.
Piano Outlet Brisbane
Mission
To foster a deeper appreciation for music by providing high-quality, affordable pianos and an exceptional customer experience.
Vision
To be the premier destination for piano enthusiasts, fostering a community that celebrates the joy and transformative power of music.
Values
Committed to quality, affordability, and exceptional customer service, we strive to create a harmonious blend of music, passion, and community.
